Hey there! Ever had one of those moments where you just wanted to chat with a real person behind a website? Well, you’ve found the right place. At Feonwarpo, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder, Maria, still replies to every single email herself. She started this company because she believed shopping online should feel personal, not robotic. And guess what? We still stand by that.
Got a question, a suggestion, or just want to say hello? We’re all ears. Seriously, your feedback shapes what we do—whether it’s a product request or a tiny detail that bothered you. Here’s how to reach us:
Prefer typing? Our live chat (bottom right corner) is manned by actual humans during business hours. Or, if you’re old-school like some of us, fill out the form below—we read every single one.
Here’s the thing: we’re not perfect. Last year, a customer emailed us saying our packaging was "kinda wasteful." You know what? She was right. We switched to recycled materials within a month. That’s the power of speaking up—it helps us grow. So whether you’re thrilled, disappointed, or just curious, tell us. We might even feature your idea on our blog (with credit, of course).
P.S. If you’re wondering why we’re based in Lisbon—well, that’s where Maria fell in love with handmade ceramics, which inspired our first product line. Sometimes the best stories start with a simple conversation. Let’s start yours.
